Here at Canadian AF, we use a carefully crafted print-to-order processing model. What this essentially means is that the majority of garments are made with love, at the time of your order.
So, you place an order — we stop drinking our coffee and get down to businesses — within 2 to 4 business days your order is rockin' and rollin' out the door with our beloved postal service (Canada Post, although sometimes Puralator) whom will drive/fly it to your door within 1 to 6 business days (dependent on location and time of year).
We tend to have accessories ready in 1 to 2 business days because they're generally smaller items and less labour intensive.
If you ordered a custom item, this can take 3 to 7 business days depending on how friendly our printing machines want to be. First, we have to program the custom graphics to ensure it meets our quality standards. Then, we send it to the machine for the magic to happen, BUTTTTT, like any great magician, it doesn't always work out according to plan — this means we go back to the machine and ask it to do what it just did, but better.
Just know that if your order is taking a little longer than usual, it's because we might have made that shirt 7 times instead of just once. It's the quality we hold upon ourselves and hopefully are held to by our Canadian beauties (you guys) as well.
"Everyone knows this business model isn't profitable and you have to order from China in bulk".
^ That is said much more often than you can imagine.
While yes, bulk ordering overseas is much more profitable — it's also more restrictive and removes an important Canadian aspect of the process... EMPLOYING CANADIANS TO MAKE THE PRODUCTS.
Sure, we might bulk-order some funky party glasses for Canada day, overseas. But when it comes down to our core, "here-to-stay" products, we want to ensure those bad boys are made right here in the great-white-north. No "ifs", "ands" or "buts" about it.
Each collection we create, we want to diversify it from the next or previous collection and focus our attention on a very specific group of Canadians.
Our brand is relatable to 100% of Canadians (the reason we said Canadians and not Canada is because our brand is C A N A D I A N eccentric — not primarily "Canada" eccentric), but each collection is hyper-focused on a certain group within Canada that is most relatable. So using a made-to-order model allows us to offer an abundance of different products rather than being tied down to 2 or 3.
NOW. If that's not enough information to provide some insight on how long your order will take to process, to be shipped, why it might be delayed, where it's coming from or what colour underwear we have on — then send us an email "email@example.com" and we'll gladly continue this conversation further. Also, we would like to apologize in advance if your order has been delayed...although it happens, it doesn't happen often and it's certainly not our intention to drag out the process. We have every intent on getting you your order as fast as possible.